Goss FAQ’s 

 

What do these coins do?

Coins are what you will use to wager on each question. The more you wager the more you win back. If you really think you know the answer, you should wager more as when you go to cash out your coins for real prizes, the more coins you have, the more prizes available to you. 

 

You can win coins other ways like sharing, and participating in daily and monthly quests. Also known as zee box game :). 

 

What do stars do ?

Stars can only be earned one way. This is by successfully making a correct prediction. You will need stars when collecting prizes from our loyalty store. 

 

Can I actually win real prizes? How?

Uh, yes. Sounds too good to be true but it really isn’t. Every time you make a prediction (aka answer a question) coins can be earned and are given for free daily.

 

Once you’ve earned your coins and stars head over to the loyalty store to cash them in for real goods. Prizes include instant wins like Glossier Lip Gloss and sweepstakes which are draws you enter for bigger prizes like a Louis Vuitton scarf.

 

 You always get to decide how much you want to wager. There is a sliding coin bar showing the min and the max. The more you wager the more coins you will win back.  If you guess correctly you will be rewarded with coins and stars.

 

What do you mean some are draws and some are instant wins?

Some items are big ticket items and you can use your points (coins and stars) to enter to win the prize. Such a prize will have a closing date and you will be notified if you’ve won or lost. 

 

Other items, such as make up and gift cards can be instantly cashed in for where we’ll ask you for your shipping info and send it straight away. 

 

Why was my prediction voided?

 Looks like we’ve created a faulty question where the answer fell outside of all of the options available. Not to worry, we’ve credited your account back with all of the coins placed. Sorry love. 

 

What’s with the coin slider; I don’t get it?

This little bar is there so you can easily slide across how much you want to wager. The more you wager the more you will win back. This is good for when you’re redeeming prizes in the loyalty store. More bang for your buck. 


 

I searched for my show and nothing comes up?

Fudge sticks. It looks like it hasn’t been added to a category yet. We only have so many hands and so many feet you know? Write to us at Support@goss.media and we’ll take a look at prioritizing it.

 

What happens if a prediction was leaked?

This is a fun ruiner. If we find/receive an article with one of the predictions in it with the correct answer, we will honour all of the predictions made before the time posted on the article. If you made a prediction after the article (or whatever it might be media wise) then we will credit your account back with the coins wagered. 

 

Can I share this with my friends?

Yes yes and yes. There’s share buttons throughout the app. Otherwise just drop them a link to our app page or our website http://goss.media.

 

Can I add my friends or follow them?

Not yet… You can view their stats if they make it on a leaderboard however this is something we’re looking to change real soon. 

 

Is there a way to suggest content or categories?

You betcha. Email us at support@goss.meda and we’ll see what we can do. 

 

Can I win real money?

You can win real prizes. We’re not doing the whole money thing right now. We might do it down the line. We’ll see. 

 

I’ve made the leaderboard! Now what?

Congrats! Well done, you. 

 

How come I can’t play a question twice?

In a perfect world we’d let you play a  million times… but unfortunately we’d be giving away way more goods than we could afford if that were the case. 

 

I sent the wrong shipping address. What should I do?

UH OH - We only have a small window to rectify this so please contact us as soon as you can at team@goss.media

 

I got a new phone and can’t login now:

There is nothing good about this. Send us a message asap. support@goss.media.




 

I didn’t receive a confirmation email that my product was shipped?

Before we get our knickers in a twist, did you check your spam? Did you wait 24hrs for it to appear? If so then they are rightly twisted. Give us a shout at team@goss.media and we’ll see where we went wrong.

 

I received the wrong item:

Yikes, that’s not good. Email us at support@goss.media. We’ll look through our system and double check the transaction. 

 

I have a totally separate issue and need help

 No probs. Hit us up support@goss.media.